FAQ
Frequently Asked Questions
How do I know which head unit fits my car?
Send your vehicle year, make, model, trim level and a clear photo of your current dash. Also let us know whether your vehicle has a factory amplifier, factory reverse camera, steering wheel controls, factory navigation or a premium audio package.
Are products kept in stock?
Some products may be held in stock, but many vehicle-specific items are available to order from our supplier after purchase. Product availability can vary, so contact us first if you need a unit urgently.
What does available to order mean?
It means the product can be purchased through the store, then ordered from our supplier. We confirm availability and fitment details before dispatch where required.
Will steering wheel controls and reverse cameras work?
Many compatible systems support these features, but retention can depend on the exact vehicle trim, factory wiring, CANBUS interface and installer setup. Contact us with your vehicle details before ordering if these features are important.
Do I need professional installation?
Professional installation is recommended if you are not confident with vehicle wiring, trim removal, factory camera retention, steering wheel controls or CANBUS configuration.
Can I cancel an order?
Contact us as soon as possible. Because many products are vehicle-specific and may be ordered from a supplier after purchase, cancellation options can depend on whether the supplier order has already been placed.
Who am I buying from?
You are buying from SoundStage Automotive. ABN: 76 960 922 164. For support, email sales@soundstageautomotive.com or call (07) 4253 3901.
How do I get support?
Email sales@soundstageautomotive.com or call (07) 4253 3901 with your order number, vehicle details, photos and a clear explanation of the issue.